Job Description:
We are looking for an IT Engineer to help build out, maintain, and troubleshoot our rapidly expanding infrastructure. You will be responsible for designing, installing, and supporting the entire system or may specialize in one area of the computer system, such as security infrastructure or telecommunications.
Capabilities & Requirements:
Install, configure, test and maintain operating systems, application software and system management tools.
Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
Knowing security protocols, IT systems, networking infrastructures and database systems.
Communicating complex information to a non-technological audience.
Takes calls and emails from end-users that need assistance throughout the day to troubleshoot help desk ticket issues, this includes working with on-site and remote users.
Solid networking knowledge (OSI network layers, TCP/IP).
BS degree in Computer Science, Engineering or a related subject.